FAQs

Features and Functionality
What does Fathom cost?
Fathom will always have a free version of the app for individuals! Our Free version includes unlimited storage and recordings - forever.  We also have...
Where is the transcript I copied?
If you go into any recorded call view, you'll see a  Copy Transcript  button directly above your transcript. Click that button and Fathom will copy t...
How do I remove Fathom from a call?
There are a few ways to remove Fathom from an active call: Click Cancel Recording as the meeting is starting. Click Stop Recording while it's recordin...
What languages does Fathom support?
We currently support transcripts in 38 languages! 🌎 Arabic German Portuguese Bosnian Greek Romanian Bulgarian Hindi Russian Catalan Hungarian Serbia...
Can the Fathom Notetaker join my calls without me?
Fathom can only record a Zoom, Microsoft Teams, or Google Meet call if you are also present on the call. If the meeting ends, Fathom will automatica...
Can I use Fathom to record in-person meetings?
Fathom is currently designed to work with online meetings (Zoom, Google Meet, and Microsoft Teams with a meeting link). At this time, we do not sup...
How many recordings can I have in Fathom?
Both Free and Premium users can store unlimited recordings in Fathom, forever! We do not have a limit on recordings each month, and we will store al...
Can I record calls without asking for permission?
No, there’s no way to bypass consent when recording a call. Here’s why: Zoom automatically notifies the host when someone is recording, even if the ...
Fathom Product Updates and New Features
We update this page weekly with a quick summary of what’s new, improved, or updated in Fathom. Think of it as a “week in review” rather than a real-ti...
How to Transfer Recordings to Another Account
Currently, Fathom does not support transferring or merging recordings between different accounts. Depending on your situation, there are a few ways to...
Does Fathom provide real-time transcription?
Fathom doesn’t currently offer real-time transcription. At the moment, summaries and transcripts are only available once your meeting has ended and th...
Can Fathom Record Multiple Meetings at the Same Time?
You can absolutely use Fathom to join different meetings throughout your day. However, Fathom can only join one meeting at a time . If you have over...
How to Change Your Company Logo (Team Edition)
If you’re on our Team Edition subscription, you can use Brandfetch to automatically pull your company’s logo into Fathom based on your email domain....
Can I switch between dark and light mode in Fathom?
We’ve heard this request from many users, and we completely understand how helpful it would be to have the option to switch between dark and light mod...
Can I update my password in Fathom?
Fathom uses single sign-on (SSO) to keep logging in simple and secure. You can sign in using your Google or Microsoft account here . Because of...