Beware of impostors pretending to be Fathom!

Edited

We’ve recently seen fraudulent apps in the Apple App Store and Google Play that impersonate Fathom by using our name, logo, and branding. These apps are not affiliated with Fathom in any way.

Unfortunately, some users have mistakenly downloaded these impostor apps and even paid for subscriptions, thinking they were using the official Fathom product.

Official Fathom App

Get the official Fathom iOS mobile app here!

How to Spot an Impostor

Look closely at the developer name. The official Fathom app is published by Fathom Video. Any other publisher is not us.

What to Do if You Downloaded an Impostor App

  1. Cancel your subscription through the App Store or Google Play to prevent further charges.

  2. Request a refund directly from the App Store.

    1. Apple: reportaproblem.apple.com

    2. Google Play: https://support.google.com/googleplay/workflow/9813244?hl=en

  3. Report the app to Apple or Google by tapping "Report a Problem" in the App Store listing.

Stay Safe

We take impersonation seriously and report fraudulent apps to Apple when we find them. If you come across an app, website, or individual claiming to be Fathom that seems suspicious, please let us know at support@fathom.video.