Getting Started
Getting Started Guides
đź‘‹ Start Here - Fathom Quick Start Guide
Already a Fathom user on Mac? You may be eligible to upgrade to the new bot-free experience! Find out how to upgrade here. Welcome to Fathom! If you...
Fathom Desktop App
You can download the most up-to-date version of the Fathom Desktop App here: https://fathom.video/download You can also use the following direct down...
Adding Fathom to a Meeting
On the new bot-free experience? You don't need to add Fathom to a meeting manually — it detects your meetings automatically and you choose your captu...
Launching a Test Call
To start a test call in Fathom, hover over your profile icon, and then click Start Test Call . The Test Call will walk you through Fathom's key featu...
Using Fathom with Google Meet
Fathom looks for any meetings on your calendar with a Google Meet link in the location field and adds those to your Fathom desktop app drawer. You can...
Using Fathom with Microsoft Teams
Fathom looks for any meetings on your authenticated Microsoft calendar with a Microsoft Teams link in the location field and adds those meetings to ...
Signing In to Fathom
Fathom uses single sign-on (SSO) to make it easy to log in to the app. You can log in with your Google  email address or your Microsoft  account. U...
Fathom Referral Program Guide
Any Fathom user can share Fathom with others and earn rewards. No - all Fathom users are automatically qualified to make referrals and earn points! 10...
How to find your calls in Fathom
You can access all of your captured calls right from your Fathom Dashboard : To access your previous call recordings, all you need to do is scroll do...
Zoom Integration
Quick Start Guide: Fathom Zoom App
The Fathom Zoom app allows you to record calls directly within Zoom without needing to download additional software. Note: The Fathom Zoom app has li...
Recommended Zoom Configuration
Certain Zoom settings will help you use Fathom successfully and avoid any downstream issues. Some settings may require a Zoom Admin to adjust them. Do...
Zoom Admin Approval
If you need Zoom Admin's approval to use Fathom with your organization's Zoom account, we've got you covered! Approval requests often end up in Spam, ...
Supported Zoom Call Types
Fathom is designed for Meeting calls. Meeting links containing '/s' are supported. Meeting links containing '/j' are supported. Fathom does not curren...
What does Partially Enabled mean for your Zoom connection in Fathom?
If you see Partially Enabled on your Fathom settings page, it means your Zoom account hasn’t been fully connected to Fathom yet. Yes. As of March 2...