Recommended Zoom Settings

Edited

We've learned from experience that certain Zoom settings will help you use Fathom successfully and avoid any trouble!

Some settings may require a Zoom Admin to adjust them. Don't know who your Zoom admin is? Check here: zoom.us/account

Waiting Rooms

We've seen our users run into the occasional issue when a notetaker gets stuck in the waiting room - or you might forget to let it in! With that in mind, we recommend turning this setting off.

To update this, navigate to your Zoom Settings → Meeting.  Under Security, click the Waiting Room toggle to disable it.

Allow Removed Participants to Rejoin

If you use the same Zoom meeting ID for recurring meetings and remove Fathom from your call, it cannot rejoin the same meeting ID unless this setting is toggled on.

To update this setting, navigate to your Zoom Settings → In Meeting (Basic), scroll down to Allow removed participants to rejoin , and toggle this on.