Recommended Zoom Configuration

We've learned from experience that certain Zoom settings will help you use Fathom successfully and avoid any trouble!

Some settings may require a Zoom Admin to adjust them. Don't know who your Zoom admin is? Check here: zoom.us/account

We've seen our users run into the occasional issue when a notetaker gets stuck in the waiting room - or you might forget to let it in! With that in mind, we recommend turning this setting off.

To update this, navigate to your Zoom Settings → Meeting.  Under Security, click the Waiting Room toggle to disable it.

If you use the same Zoom meeting ID for recurring meetings and remove Fathom from your call, it cannot rejoin the same meeting ID unless this setting is toggled on.

To update this setting, navigate to your Zoom Settings → In Meeting (Basic), scroll down to Allow removed participants to rejoin , and toggle this on.

Fathom works best when each meeting on your calendar has a distinct Meeting ID. Using PMI (Personal Meeting IDs) or using the same ID for recurring meetings is not recommended.