Navigating the Teams Call Library

Once you have joined a team, you can see a library of shared calls on the Team Calls page.

1. Calls you've shared with other teams

   • For example, if you share a call with Engineering, Sales, or another team, it will appear here.

2. All calls shared with "All Teams"

   • These are visible to everyone across all teams and will show up in your Team Calls list.

3. Calls shared with your specific team

   • Any calls others have shared with your team (e.g., "Engineering" or "Sales") will also be included here.

Being a Team Admin no longer impacts your ability to view calls.

You will only see calls on the Team Calls page if:

• They are shared with your sub-team, or

• They are shared with "all teams"

🔒 Important:
We’ve also updated permissions—you now need to be explicitly granted admin permissions to be able to delete calls.

In the top left corner, you can filter the library of calls by Team:

• Type the team name to search for their calls. Check the box next to the team name to view all their calls. You can select multiple teams to see their calls.

You can also filter the library of calls by call type:

Use Fathoms' search bar to search call recordings for a specific keyword, phrase, name, or email address:

Click Play next to any of the filtered search results to jump to the exact moment in a call where the search term was said:

• Click on any one of your teammates’ shared calls and view their call video, transcript, and notes.

• Add your own notes to their calls.

• Add highlights using that user’s custom highlight types.

• Tagging your teammate in comments.