Creating and Sharing Playlists
What is a playlist?
A playlist is a group of highlighted clips or calls that can be shared among your Team. You can add highlighted clips of calls to a Playlist.
💡 You can create a playlist of positive testimonials, important training moments, user feedback, feature requests, and so much more!
How to add a highlighted clip to a playlist
On the call recording page, go to the highlighted clip that you wish to add to the playlist
Click on the “…” next to the Highlight title
Select "Add to Playlist" and select an existing Playlist or create a new one
Reviewing your playlists
To access your playlists, you can click on the Playlists tab.
Click "Play All" to watch the video portion of the highlights or calls play one after the other.
Click "Share" to copy a share link to your clipboard.
Deleting Playlists
Playlist owners and Team Admins (if you're on Team Edition) can delete Playlists in Fathom.
Navigate to the Playlists tab
Hover over the Playlist you'd like to delete
Click the red delete button:
🗒️ Once deleted, Playlists cannot be recovered.