How to delete a recording

Edited

Deleting call recordings is a straightforward process, and you have two easy options to do so:

Deleting a Recording from the Call Recording Page

If you want to delete a recording from the Call Recording Page, here's how:

  1. Navigate to the Call Recording Page.

  2. Hover over the three dots located next to the 'Share' button.

  3. Click on the 'Delete Call' button.

Deleting a Recording from Your Home Page

You can also delete a recording directly from your Home Page by following these steps:

  1. Locate the recording you wish to delete.

  2. Hover over the three dots next to the recording.

  3. Click on 'Delete Recording'.

Things to Remember

Before you proceed with deleting a call recording, keep the following in mind:

  • Deleting a call recording will also remove all associated notes. Please save any necessary information before proceeding with the deletion.

  • Once deleted, a call cannot be recovered, as we do not store the data.

If you have any questions or need further assistance, feel free to reach out to our support team.