Slack Integration

Share feedback, insights, or notable moments with your colleagues using Fathom's Slack integration!

1. Go to the Fathom Settings page

2. Scroll down to Highlight Options

3. Choose which highlight(s) you'd like to send to Slack

4. Hover over the Slack icon, then click Link to Channel

5. Select which channel you'd like to sync to

💡 Slack channels must be public - Fathom cannot sync to private channels.

Once you've connected a specific Highlight Type to a Slack channel, clicking on that highlight button while on a call will automatically send a video clip of that portion of the call to Slack post-meeting. It will appear in Slack in the same format as if you were to copy and share a highlighted link post-call.

💡 After the call, you can edit the length of the clip that you shared via the slack channel. It will update the shared clip length that has already been shared! Please note that highlight clips sent to Slack cannot be deleted!

Looking to send more than highlight clips to Slack? Fathom also supports sending ongoing updates to Slack in other ways:

• Subscribed AI Searches: You can subscribe to an AI Search and push Slack alerts into a public Slack channel, so your team gets notified when new calls mention specific keywords or trends.
  
  Note: Slack channels must be public for Slack alerts as well.

  Learn more: https://help.fathom.video/en/articles/7374465.

• Trackers: Track themes like competitor mentions, pricing objections, or feature requests across calls, then review matches and weekly summaries (Trackers are powered by AI Search).

  Note: Trackers are currently available to a limited set of users and will roll out to everyone soon.

  Learn more: https://help.fathom.video/en/articles/11380417

One of our favorite use cases is sharing positive testimonials from your clients with your team via Slack!

Fathom has a dedicated Slack channel for positive testimonials from our clients. It's a wonderful way to brighten everyone's day!