If you have decided to uninstall Fathom from your Mac computer, this guide will walk you through the process step-by-step.

1. You can delete your account via the settings page (https://fathom.video/customize) by clicking on the "Delete Account" button at the bottom of the page. It will take ~12 hours to process your request and fully delete your account. All of your account data will be permanently deleted and cannot be undone.

   

2. There are two versions of the Fathom app, the Zoom app and the Desktop app. You can uninstall/remove Fathom from inside your Zoom client, from your Zoom Account (https://marketplace.zoom.us/user/installed.)

3. If you downloaded our Desktop App, you will need to first quit the app. To do so - right-click into the Fathom app or click Fathom in your top left taskbar, followed by "Quit Fathom" (pictured below) and close Fathom entirely.

Then drag and drop the app on your computer into the trash. Or go to /Applications, and drag it to the app to your Mac trash to uninstall.

If Fathom is still trying to intercept your Zoom calls, please update Zoom to the latest version. Instructions for how to do so are HERE. This will remove the Fathom intercept from your Zoom account. You can also uninstall and reinstall Zoom to remove the Fathom intercept.

The delete button will not be available on your settings page. You may have to reach out to your Fathom Team Edition Admin to delete your account.